PRIVACY POLICY
BROVER attaches great importance to the issue of confidentiality. This Privacy and Cookie Policy (“Privacy Policy”) describes the categories of personal data that we collect when you use our website and/or any pages thereof (the “Website”). The principles set forth herein apply to personal data such as your name, email address, contact information, or other personally identifiable information that you may provide when using the Website. Your use of the Website is subject to this Privacy Policy and the Terms of Use posted on the Website. A permanent link to these documents can be found at the bottom of the page of the Website.
Regulation (EU) 2016/679 provides for the protection of natural persons with regard to the processing of personal data and the free movement of such data. Processing of personal data means any operation or set of operations which is performed on personal data, whether or not by automated means, including where such data are not recorded in a data bank, such as collection, recording, organisation, structuring, storage, modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
In accordance with the standards of the GDPR, the data processing carried out by BROUSSE VERGEZ SA respects the principles of accuracy, transparency and protection of confidentiality.
Personal data must be:
- collected and processed for specified purposes;
- adequate, relevant and limited to what those purposes require;
- accurate and up-to-date;
- Constantly checked and updated;
- kept for a period not exceeding the fulfilment of the purpose for which it is processed;
- processed through technical organisational measures that guarantee the protection of the data against unlawful processing, loss, destruction or accidental damage.
PURPOSES OF THE PROCESSING
The personal data provided by users to BROUSSE VERGEZ SA are collected and processed exclusively for the purpose of managing complaints addressed to the company’s customer service.
PROCESSING METHODS
The processing of personal data is carried out through the automatic collection of information collected by the Operators responsible for managing the telephone helpline, following the direct call of the interested party.
As part of this service, the user may contact the BROUSSE VERGEZ SA customer service:
- By phone on the toll-free number: +33 (0)4 88 66 08 80
- By e-mail: contact@broussevergez.fr
In accordance with the provisions of Article 1, their data will be transmitted:
- To the Data Controller’s employees, in their capacity as Data Processors and/or Internal Data Processors and/or System Administrators;
- To third parties such as suppliers for the management and maintenance of the website, credit institutions or design offices or any type of subcontractors carrying out outsourcing activities on behalf of the Data Controller.
DATA REPORTING
The data collected may not be disseminated or communicated in any way without your explicit consent.
However, in accordance with the provisions of Article 6 of the GDPR, and the purposes set out in Article 1, the Data Controller may, without explicit consent, communicate your data to any supervisory body, judicial authority, or third party to whom the law is obliged to communicate your data for the fulfilment of the aforementioned purposes. These third parties will process your data in their capacity as independent data controllers.
NATURE OF THE PROVISION OF DATA AND CONSEQUENCES OF REFUSING TO RESPOND
In view of the purposes set out above, the provision of your data is voluntary. However, any non-granting on your part may result in the impossibility of taking advantage of the aforementioned service.
RETENTION PERIOD OF DATA AND OTHER INFORMATION
Pursuant to Article 13 paragraph 2 (a) of the GDPR, the Data Controller will only process personal data for as long as is strictly necessary for the fulfilment of the aforementioned purposes.
RIGHTS OF THE DATA SUBJECT
As a data subject, you have the rights provided for in Article 15 of the GDPR, and in particular:
- The right to obtain confirmation of the existence of personal data concerning you, including when they are not yet registered, and their communication in an intelligible form;
- The right to obtain an indication of the purpose and methods of the processing;
- The right to obtain an indication of the categories of personal data in question;
- The right to obtain an indication of the persons or categories of data subjects to whom personal data may be disclosed, or who may have knowledge of them;
- The right to obtain an indication of the period for which personal data will be kept, when provided for and known by the Data Controller;
- The right to know the right to rectification;
- The right to erasure of personal data, or restriction of processing;
- The right to lodge a complaint;
- The right to know the origin of the data when it has not been collected from the data subject;
- The right to be aware of the existence of an automated collection process;
- The right to be informed of the existence of adequate safeguards under Article 46 of the GDPR in the event that the data is transferred to a third country or an international organisation.
PROCEDURES FOR EXERCISING RIGHTS
You can exercise your rights at any time:
- By registered mail to the following address: BROUSSE VERGEZ SA – TAC de Saumaty Séon – 9, rue Rabelais CS20207 – 13322 Marseille Cedex 16 (France).
Phone: +33 (0)4 88 66 08 80 – Fax: +33 (0)4 88 66 08 98 - By e-mail: contact@broussevergez.fr
DATA CONTROLLER, CONTROLLER AND DATA PROCESSORS
The Data Controller is BROUSSE VERGEZ SA, with registered office at: 9, rue Rabelais – 13016 Marseille – FRANCE – Telephone: +33 (0) 4 88 66 08 80 E-mail: contact@broussevergez.fr
The Data Controller designated for the collection, archiving and storage of data is BROUSSE VERGEZ SA, whose registered office is located at: 9, rue Rabelais – 13016 Marseille – FRANCE.
The directory updated by the Data Controllers and Data Processors is kept on the premises of the Data Controller’s headquarters.
CHANGES TO THIS INFORMATION NOTE
This privacy policy may be amended in accordance with the legal provisions on confidentiality. Therefore, we recommend that you check this advisory regularly and refer to the most recent version.
